Customer Service Specialist

Ref: JOB-7603_1632992619

Stoke-on-Trent, Staffordshire.

Permanent. Full Time.

Up to £22500 per annum

Job Title: French speaking Customer Service Specialist

German speaking Customer Service Specialist

Location: Stoke on Trent

Salary: £22,500 p/a

Working Hours: Monday – Friday 37.5 hours

Our well-established manufacturing client based in Stoke on Trent are looking to recruit 2 Customer Service Specialists, one French speaking and one German speaking. You will be providing excellent customer service to their customers.

As a Customer Service Specialist, your responsibilities will include:

  • Deal with all inbound calls
  • Answer any queries customers have
  • Process all orders and keep customers updated on the progress
  • Deal with any warranty issues
  • Deal with any complaints
  • Send out all related documentation to customers
  • Pass any new leads to the sales teams

Desired skills as an Electrical Assembly Operator:

  • Be French or German speaking
  • Have excellent customer service skills
  • Attention to detail
  • Good IT skills
  • Team player

This Electrical Assembly Operative vacancy is being advertised on behalf of Appointments Personnel who are operating as an employment business.

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Contact Name: Appointments Personnel

Contact Number: 01782 338787