Aftercare Inbound Advisor

Ref: 4773_1517910996

Stoke on Trent,

£9.2 - £16500 per annum + Monthly Bonus and Voucher bonus

Do you want to join a business that has Caring, Honest and Proud as their core values? Then this could be the position for you!

We are recruiting on behalf of a household brand for two “aftercare advisors” to join their ever expanding team. Due to continued success the successful applicants will be joining a well-established team of advisors, taking inbound call from existing customers.

Duties Include:

  • Taking inbound calls from existing customers in relation to their accounts
  • Booking customer appointments and sending out confirmations
  • Making amendments to appointments
  • Ensuring the database is kept up to date with customer notes
  • Upselling additional products to customers
  • Offering exceptional customer service

Additional Information:

  • Hours: Monday-Friday 8am-5:30pm
  • Additional monthly team bonus and the opportunity to gain bonus in vouchers which is uncapped and untaxed
  • Excellent working environment
  • Exceptional training programme
  • Additional day off for your birthday (after 1 year service)
  • £16,500 pa

This is initially a 12 month contract, however for the right candidate there are permanent opportunities available.

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Job Reference: 4773_1517910996

Salary: £9.2 - £16500 per annum + Monthly Bonus and Voucher bonus

Salary per:

Job Duration:

Job Start Date: ASAP

Apply Now

Contact Name: Charlotte Orgill

Contact Number: 01782 338787