Senior Export Operator

Ref: JOB-5521_1547199683

Stoke on Trent, Staffordshire.

Permanent. Full Time.



Location: Stoke on Trent

Hours: Monday-Friday, 9am-6pm

Salary: Dependent on Experience

A well-established and highly successful business are currently seeking an experienced Export Operator to provide a valuable service in their Ocean Freight department.

As a Senior Export Administrator, your responsibilities will include, but are not limited to:

  • Handling of worldwide sea, export LCL and FCL shipments from start to finish
  • Providing a high level of customer service at all times and building business relationships
  • Liaising with customers, overseas agents and shipping lines
  • Negotiating rated with providers to ensure maximum profit per shipment
  • Dealing with any clearance queries and issues and resolving to minimize delays
  • Arranging customs clearances using ASM Sequoia system
  • Booking in jobs and handling complex export quotations
  • Liaising with hauliers and internal transport teams
  • Keeping customers advised and updated at all stages of the export process
  • Approving vendor invoices, creating customers invoices and sending POD’s

The successful individual will obtain:

  • A minimum of 5 years’ experience working within an operations/transport office
  • Ocean Export experience and knowledge of procedures and documentation are essential for this role
  • Excellent customer service and communication skills
  • Ability to work to deadlines with a high degree of accuracy
  • Strong knowledge around FE consolidation

This vacancy has been advertised on behalf of Appointments Personnel, who are acting as an employment agency.

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Contact Name: Sophie Farrell

Contact Number: 01782 338787