Customer Service Advisor – Live Chat

Ref: JOB-5267_1539690221

Alsager, Cheshire.

Permanent. Full Time.

Up to £18000 per annum

Job title: Customer Service Advisor – Live Chat

Are you looking for a new and exciting role?

Our client, an up and coming service business are rapidly expanding due to continued success and growth. Working within the live chat team you will be responding to customers regarding claims and initial enquiries.

As a Customer Service Advisor, your key responsibilities will include:

  • Liaising with customers via live chat and email
  • Responding to emails in a timely manner
  • Using preloaded templates to reply to customers
  • Keeping customer account up to date with claim progress
  • Typing correspondence in a professional and accurate way


8am – 4.30pm Monday to Friday

10.30am – 7.00pm Monday to Friday

1 in 4 Saturdays working 9am – 2pm

These shifts will be worked on a weekly rotational basis.

This is an amazing opportunity to join an expanding company who can offer progression and support from the offset. Set to be moving to new offices in the next 12 months you will be part of a really exciting time for my client. Get in touch now so you don’t miss out!

Job Types: Full-time, Permanent

Salary: £18,038.00 /year

If you feel like you have the skills to be successful in this role, please apply now.

This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment agency.

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Contact Name: Ebony Washington

Contact Number: 01782 338787